Mallory Hoffenreffer
Sanibel Island, FL · May 22, 2026
South Fort Myers Office
Original Handwritten Letter
Typed Transcript
Sanibel Island May 22, 2026
Dear Sir!
I am writing to extol the virtues of your Gladiolus office. My dear husband has had long hearing problems and had decided in a Prussian-like fashion he was “over” fixing it. He had expensive Signia hearing aids. However, when I arrived at your clinic, we discovered that the Hearing Center in Portland, Maine had never checked the length of the small wire inserted in his ears.
I was coming to your office as an aging boomer wanting to get set up before I humiliated myself in front of my millennial children, unable to hear all of their bossy advice.
We were greeted by the infectious smile of a beautiful woman, who immediately solved the wire problem herself. This was followed by the sincerely attentive testing by Noah, who assured me I was right on time getting my brain to adapt with speed to my new hearing aids. His knowledge of all aspects and, to me, unknown specifics was terrific.
What a team of fantastic people they make. Warmth, attention to detail in every way. I bought them within 10 minutes and Noah then retested Peter and has worked tirelessly to perfect my generally outstanding husband, allowing him to finally hear even me! He just won’t quit until he has made sure the client is practically astounded at the change well-fitted hearing aids can make.
I mean they work as a team there. I am heartbroken to have to leave to go back to Maine, we have to elect a new governor and senator before Xmas, but will immediately return to our house in Sanibel and report to the Gladiolus office to worship them upon return.
Peter’s older set of hearing aids will be given to one of the many veterans without any help from the VA, a personal goal of mine.
In the meantime, I have put your clinic on our community website encouraging all of those in denial to rush in to get ahead of losing 1/2 of every conversation.
If you ever need a testimonial speaker for the pre-Shell Point crowd, I am your first pick.
I ask only that you provide your brilliant “receptionist” with business cards. She is not just the secret sauce as a greeter, her knowledge of your customers, think anxious men in khaki shorts, is priceless and she is really your ambassador to greater Fort Myers.
Abigail Adams once wrote her husband John:
“Don’t forget the Ladies.”
All the best, Mallory Hoffenreffer